FAQs

What is included in the price?

We do all the work! We deliver, set up and style. The next day we will pick up. Please refer to our pricing page to see what is included in each standard package.

Is there a travel fee?

We deliver within 20 miles of South Shore, Ma for our standard delivery fee of $35 or more depending on party size. Anything outside of 20 miles will have an additional travel fee. Please contact us for details. We reserve the right to decline due to distance.

Is there a deposit?

We require a $200 deposit at the time of booking. This deposit is non-refundable. The remaining balance must be paid in full the week before your event.

What is your cancellation policy?

We do not refund cancellation policies, but events can be rescheduled for emergencies. If you need to reschedule, we will gladly offer you the next available date.

What type of payment do you accept?

We accept cash, check, and Venmo at this time.

How long can you keep the tents?

Our standard package is for one night rental. Each additional night is $30 per tent/per night, if available.

What about pets?

We love pets but…. we ask you to do your best of keeping your pets clear of the party zone. Having pets around can increase the chances of accidents and damages.

Tablescape policy.

Clients are responsible for cleaning any plates, bowls, cutlery, serving dishes or glasses provided by Magical Moments prior to the next day pickup.